31st July, 2024
Health and safety culture at work is important - your business health and safety performance relies on it. But how do you know if your health and safety culture is good or bad? And what can you do to fix it? In this blog post, we look at 10 signs of a poor health and safety culture at work.
Every business has a health and safety culture. You might have a positive health and safety culture, or if you don't pay enough attention, you might have a bad one.
And a poor health and safety culture will lead to health and safety problems, even if they don't show themselves right away.
Your health and safety culture usually goes hand in hand with your health and safety performance. So if you want good health and safety performance, you need to grow a positive health and safety culture.
If you're having problems with health and safety in your business, you are likely to be suffering from a poor health and safety culture. But because the culture is the combination of the attitudes and values of everyone you work with, it's not always easy to find the problems.
Several things can undermine your health and safety culture. Here are 10 signs of a poor health and safety culture within your business.
If people have no interest in staying safe and healthy, then it's a big problem. They are less likely to follow health and safety rules, and more likely to have accidents.
If your team has no interest in health and safety and finds the subject boring or doesn't care to engage in health and safety discussions, this is a clear indication of a poor health and safety culture. It's a problem even if only a few people in your team have a bad attitude towards health and safety because that can start to impact other people's attitudes too.
A good health and safety culture needs the involvement of everyone, including directors, managers, supervisors, and team members -all working together to improve the health and safety performance of the business. For a positive health and safety culture, everyone needs to be committed, invested and interested in creating a safe workplace.
Our guide on how to grow a positive health and safety culture starts with management commitment and strong health and safety leadership. And that's because a good health and safety culture doesn't just happen by itself.
If you have no health and safety management in place, your health and safety culture isn't growing - it's shrinking.
Turning a negative health and safety culture into a positive one is one of the best ways to improve your health and safety performance, but it requires active health and safety involvement at every level of your business. Including management.
Health and safety is an investment. It can save you money, but you do need to invest in health and safety in the first place to get a return on that investment. In the long term, through improving your health and safety performance, your costs will be reduced. Saving you the costs associated with accidents (fines, training, replacements, loss of productivity, cost of investigations, increased insurance costs etc).
So if you have no health and safety budget, it means that you are not invested in health and safety. And that's a big warning sign for a poor health and safety culture. If you're not invested at the director level, your team won't be either.
Health and safety doesn't just need financial resources (see item 3). You also need to invest some time and the right people.
And you need competent people available to do this work too.
If there are no resources available to put in place the structure, controls and systems needed to improve health and safety, improvements won't be made. And your health and safety culture will suffer.
The first rule of health and safety is to talk about health and safety. Communication is a cornerstone of a positive health and safety culture.
Whether you are sharing important information on the rules and procedures that have been put in place, gathering feedback, collecting ideas on how to make things safer, or getting details on a near-miss event so you can stop it from happening again. Actions start with a conversation.
A good health and safety culture relies heavily on two-way communication, flowing in all directions.
If you're not complying with your legal health and safety responsibilities as an employer then this is a sure sign of a poor health and safety culture. And it's a one-way ticket to a big health and safety headache. Think accidents, enforcement action and fines.
What if you have put the rules and systems in place that you need to comply with the law, but those health and safety rules often get ignored?
When safe systems of work are disregarded by your team, this is another indicator of a poor health and safety culture. Maybe the rules haven't been communicated clearly or are misunderstood. Or perhaps the rules are confusing or too complex. Or perhaps there's no suitable supervision? Or maybe other business pressures and deadlines prevent compliance.
Whatever the reason for poor compliance, it must be addressed before it harms your team, and your business. Find out why people are ignoring your health and safety rules - and fix it.
High accident rates are a warning sign of a poor health and safety culture that has been left unchecked for some time.
Even in high-risk industries, no workplace should be unsafe. So, if there are lots of accidents, even if they are minor, your health and safety culture needs addressing. What's going wrong? Rather than a cause of a poor health and safety culture, high accident rates are the result of a poor health and safety culture.
If rules aren't in place, why? If procedures are unsafe, how can they be improved? If controls aren't working, can they be fixed or replaced?
Just like accident rates, high levels of workplace sickness and ill health could be the result of a problem with your health and safety culture. This could be a sign that a mixture of safety and health issues need addressing.
Again, it could be the result of a lack of compliance, for example, not wearing the PPE provided or unsafe manual handling. Or a lack of suitable control measures or resources - for example, suitable PPE or training has not been provided in the first place.
High levels of absenteeism due to sickness and ill health are costly to a business. You'll have a loss of productivity, replacement or temporary staff, and sick pay, amongst other associated costs. So maybe it's time to take a step back and look at how to grow a positive health and safety culture.
Did you know that identifying near misses can stop accidents before they happen?
Near misses are not a sign of a poor health and safety culture. Even a positive health and safety culture needs negative information like this - so you can fix the issues and continue to improve.
But if you have a poor health and safety culture, then near misses will probably happen regularly, but not get reported. Underreporting in health and safety is where an incident happens, but doesn't get reported - so you're missing out on the opportunity to fix things before they become a bigger problem.
The problem with a poor health and safety culture is that the lack of leadership, communication and resources reduces confidence that anything will be done. So what's the point in reporting it?
Suitable health and safety training needs to be provided at each level of the business to grow a positive health and safety culture.
Managers and supervisors need training on the health and safety topics that they are responsible for, the rules they need to encourage and enforce, and the targets they need to aim for. And every member of the team needs suitable health and safety training to give them an awareness of the risks they face, and the procedures they need to follow.
If there is a lack of health and safety competence at any level, the health and safety culture can fall apart.
Problems with your health and safety culture will lead to problems with your health and safety performance. Find out how to grow a positive health and safety culture.
This article was written by Emma at HASpod. Emma has over 10 years experience in health and safety and BSc (Hons) Construction Management. She is NEBOSH qualified and Tech IOSH.
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