7th November, 2023

How To Transfer A Course To Another User On HASpod

If you've purchased a health and safety course and need to transfer it to another HASpod user, this guide will show you how. This guide works with single-access courses. If you have a team membership plan, you don't need to transfer courses - your team will automatically get access.

When you purchase a health and safety course on HASpod, it's activated on your account for you to take. But what if you purchased the course for someone else?

You need to transfer the course. And this guide will show you how.

You can purchase multiple course licenses, and then transfer them to other users so they can complete the course on their own account.

Each user will need their own HASpod account so that when they complete the course, the certificate will have their name on it. You can't share your HASpod account with other users, but you can share your courses.

If you need to purchase a course for someone else to take, you can follow this guide.

This guide works with single-access courses. If you have a team Training Plan membership you don't need to transfer courses - your team will automatically get access. For teams, we recommend the Training Plan, so you can access all your team's records in one place.

Log in

To transfer a health and safety course on HASpod, you need to be logged in to your HASpod account. This is the HASpod account where you purchased the course(s). So go ahead and log in to get started.

(If you just created an account when purchasing a course, you will be automatically logged in!)

The person you want to transfer the course to will also need to have a HASpod account registered to their email address and name. If they don't have one set up yet, they can create one for free.

Once the person you want to transfer the course to has created a HASpod account, you will be able to transfer the course to them.

Go to the training

When you log in you will see your user dashboard. This is where you can access all of your services, view your invoices and manage account settings.

Right now, we want to access the Training service - so click the Training button on the user dashboard.

Choose the course to transfer

Great, now you are viewing your courses. Here, you can find every HASpod course, including the one(s) you have purchased.

Any courses you purchase will be active on your account and no longer be grey - this shows you have access to the course from your account.

If you have spare course credits (you have purchased the course but have not started the course yet), then the number of credits you have available will be displayed on the course, below the course title.

Click on the course you would like to transfer.

Transfer the course

Now you are viewing the course page.

This is where you would usually start a course, continue a course and see your progress. But instead of starting this course, we want to transfer it.

Click the Transfer button in the top right corner.

Now you can transfer the course!

To transfer the course, enter the email address for the person's HASpod account you want to transfer the course to.

Once you have entered the correct email address, click the green Transfer button to confirm. The course will be transferred to the other user's account, ready for them to complete.

(If you run into any problems here, check that you have entered the email address correctly and that the other user has set up their HASpod account.)

We will automatically email the other person, letting them know the course has been transferred and is ready for them to take.

Excellent, you have transferred a course to another user. Well done!

If you find yourself needing to do this often for your team, it might be worth looking into our team Training Plan membership for team tools and better management of your training results records.